Your guests are already texting.Phil turns every messageinto revenue.
Phil answers in ~4 seconds, takes room-service orders with payment in chat, books tables, logs tickets, and sells late checkouts while your front desk sleeps. In six languages. With 0% commission.
This is the live guest chat — type to Phil yourself. Orders, payment and upsells happen in the conversation.
~0s
median reply time
0/7
always on duty
0
languages, auto-detected
0%
commission on your revenue
The Product
One concierge. Every job your front desk wishes it had time for.
Answers everything, instantly
Wi-Fi codes, pool hours, parking, policies — Phil replies from your hotel's curated knowledge in ~4 seconds, in the guest's own language. No hold music, no front-desk queue at 2am.
41-entry knowledge base · 6 languages · sticky per conversation
Takes orders — and the payment
Guests browse your live menu, order dinner or laundry, and pay by card without leaving the chat. Stripe-verified, duplicate-safe, routed straight to the right venue's staff.
Web menu in chat · Stripe checkout · venue routing
Sells while your staff sleeps
POCUS, Phil's built-in offer engine, sends personalized, time-boxed upgrades — late checkout, room upgrades, experiences — at the moment guests actually say yes. You keep 100%.
48 offer templates · conversion tracking · 0% commission
One Stay With Phil
From hello to five-star review
Arrival
“Hi, room 412, 3 nights” — Phil registers the guest from one free-text message, in any language, and opens the conversation that lasts the whole stay.
In-Stay
Towels, tickets, table for two, dinner to the door with payment — every request confirmed only after it truly saved. Guests can ask status or cancel anytime.
The Upsell Moment
Dinner just landed? Phil offers the sunset cruise. Checking out Friday? Late checkout for $25. Right offer, right moment — automatically.
Safety Net
Smoke, medical, security — a deterministic emergency path alerts your duty team immediately. Never guessed, never delayed, never sent to the wrong place.
Post-Stay
Timed rating requests route happy guests to Google and TripAdvisor — and unhappy ones to you, before they write it publicly.
The Money Section
A concierge that pays for itself
Every other hotel tool is a cost. Phil is a checkout counter in your guest's pocket: orders, laundry, upgrades, and late checkouts — sold in conversation, paid by card, commission-free. The industry sells upsells before arrival, then goes quiet. Phil sells during the stay, when guests actually want things.
0
offer templates, multilingual
0%
of upsell revenue stays yours
0
venues, one ordering flow
Tonight's in-chat payments
Stripe · verifiedRoom service · Reef 118
Room 412
Late checkout · 2:00 PM
Room 807
100% yours — Phil takes no cut.
Ancillary revenue per room
with Phil's in-stay offers vs. front-desk only
Why Hoteliers Trust Phil
The #1 fear with AI: “a weak bot confidently invents a yes.”
Phil was engineered against it.
Never confirms what didn't happen
Phil tells a guest “done” only after the ticket, order, or booking truly saved. Retries are duplicate-safe — no phantom orders, no double charges.
Won't invent availability or prices
A deterministic sentinel checks every reply before it sends. When Phil doesn't know, he asks one short question or connects a human — he never guesses a yes.
Emergencies bypass the AI entirely
Fire, medical, security — a hard-coded multilingual pre-filter escalates to your duty team instantly. Safety is never left to a language model's judgment.
Tested like software, not vibes
A simulation harness replays hundreds of scripted guests — rude, multilingual, ambiguous — before every change ships. Every bug becomes a permanent test.
“Hybrid by design: deterministic rules handle money, safety, and confirmations — the AI handles conversation. Your guests get warmth. Your operation gets certainty.
Do the math yourself
What would Phil earn at your hotel?
840
stays per month
~$5,880/mo
upsell revenue Phil captures for you
29.5×
his own $199/mo subscription
Conservative on purpose: one accepted offer per 4 stays at $28 average — late checkouts and upgrades only. Order revenue, review lift, and saved front-desk hours are on top. And Phil takes 0% of it.
Pricing
Transparent. Self-funding.
No “book a demo to see a number.” No commission on your orders. Phil's upsells typically cover his own subscription.
Starter
$99/mo
For boutique properties up to 50 rooms.
- ✦24/7 AI concierge, 6 languages
- ✦Requests, tickets & staff routing
- ✦Dining reservations
- ✦Status, cancel & modify flows
- ✦Emergency escalation built-in
Growth
$199/mo
The full revenue engine. Most hotels choose this.
- ✦Everything in Starter
- ✦In-chat ordering with Stripe payments
- ✦POCUS offers & upsell engine
- ✦Laundry ordering & payment
- ✦Post-stay reviews & win-back
- ✦Revenue & containment dashboard
Partner
$0 flat
Zero risk: we only make money when you make money.
- ✦Everything in Growth
- ✦Small % share on upsell revenue only
- ✦Orders & room service stay 0%
- ✦White-glove onboarding
- ✦Cancel anytime
0% COMMISSIONRoom-service, laundry and dining revenue is never touched — on any plan.
Questions
Asked by every GM we meet
No. Guests message Phil on the messenger they already use — today that's Telegram, with WhatsApp Business rolling out next. They text a number, Phil answers. That's the whole onboarding.
He says so, and hands off. One tap connects the guest to your front desk with the full conversation context attached. Staff can take over any conversation instantly — Phil never pretends to be able to do something he can't.
Phil sends a menu button; the guest browses, picks items, and pays by card through Stripe checkout without leaving the chat. Payment is verified from Stripe itself before anything is confirmed, and the order routes to the right venue's staff automatically.
This is Phil's core engineering promise. Money, safety, and confirmations run on deterministic rules — not AI improvisation. A sentinel checks every reply, Phil confirms actions only after they've saved to the database, and a simulation suite of scripted guests gates every release.
Days, not months. We load your knowledge base (hours, policies, venues, menu), connect Stripe, brief your staff on the handoff flow, and go live. No PMS integration is required to start.
English, Turkish, Spanish, German, French, and Italian — auto-detected from the first message and sticky for the conversation. A guest can switch languages any time just by asking.
The Demo Is The Product
Don't book a demo.
Text Phil right now.
Ask him for towels in Turkish. Order a fake dinner. Try to break him. He's awake — it's the same Phil answering real guests at the Carousel Resort tonight.
Live in days · No PMS required to start · Cancel anytime